author Chris

New campaign: Samsung Galaxy Book 12”

30/06/2017 - 10:00

Are you looking for the next generation of PC? Do you want to take your laptop experience further?  Then we have an exciting campaign for you!

You will be one of the first people to experience Samsung's latest device, the Galaxy Book 12”. We are offering you the opportunity to get your hands on this new product and share your thoughts with the world.

We are looking for 150 Insiders who want to put the Samsung Galaxy Book 12” to the test and offer their honest opinion online. 

Are you interested? Subscribe to this campaign before 14th July 2017.

  • 16/08 - 18:59
  • redkat99

Having lots of fun with my new Samsung device, but hit a bit of a brick wall, which I'm not sure my limited technical ability will get me through. Long story short, I had an accident last week & my leg is now in a cast, thank god I have the Samsung though I thought. With the good sized screenand the obscene amount I pay for Sky TV this sounds perfect, I can't put weight on my leg at the moment so i'm expecting to be able to use Sky Go or something... to be able to view my sky subscription via the tablet. So far, everything I have tried, its not working. Sky advised I download silverlight, I tried but I don't think this device is compatible. Is this right?  I can't view Sky on this tablet? I fear I am going to have to lug my old laptop out to solve this issue. Unless someone can help?  

jesaltv: This is a common problem. Usually down to Sky Go and their back end which struggles to cope - try different browsers (Firefox, Chrome, Edge etc) and you should be able to downloard Silverlight (outdated and useless though it is).

Pblive: Looks like my original reply was removed.  Yes, it will require Silverlight and as the Galaxy Book has full Windows 10, it's certainly possible to have this. You will also need to ensure that you have UK English installed as a language as Sky Go can be funny about running without this.

 
  • 16/08 - 15:49
  • Pblive

I wasn't sure at first if I'd really use the pen but it's been really useful in replacing all the little scraps of paper I doodle on for things like visualising my cabling to my av equipment and sketching a room plan to work out how to change my study around (once I declutter).  

 
  • 16/08 - 13:47
  • badshak

Deposit paid! Really looking forward to trying this one out!

 
  • 16/08 - 13:43
  • ukmonkey

Can't wait for this one, deposit now paid

ukmonkey: frown

ukmonkey: Wrongblolol

 
  • 15/08 - 00:50
  • Makaveli_Ghost

I'm awaiting to get mine in the mail, will provide feedback once I am able to get hands on with it.  Stay tuned for my reviews

antonp: You don't have yours yet?

Insiders_Ana: Hi there 6472896335! Welcome to UK's Insiders Galaxy Book Blog smiley. According to our system you are from Canada, right? Have you already informed The Insiders Canada about your device? Let us know if we can help you somehow and feel welcome to share your opinion about the product here as well. Thanks!

Makaveli_Ghost: Yes, I have informed them and they responded back very quickly. Hoping it will ship out to me soon.

Insiders_Ana: Wonderful, soon it should be with you. Good luck in the campaign  smiley

 
  • 14/08 - 14:35
  • nbriggsw

I have been using the Samsung Galaxy book for about a week now and have officially fell in love with it!  I was skeptical at first because I use Apple products for the most part.  I have, however, been wanting to switch to the Samsung Note phone for some time.  I am officially convinced that I should make that change now!  Some pros of the Galaxy book are that it is very portable and sleek.  I can throw it in my work bag and not worry about it weighing me down.  Also, I love the vivid colors.  I love waching movies on this device.  I do have a couple of cons; not major though.  The pen does not have magnetic capabilities!  I lose pens all the time so this would have been great.  Another plus would have been if the keyboard lit up for nighttime use. 

vebboy: The KB does light up for night time use - and very useful it is.

andrew.mcaulay: Agreed - it would be better if the pen was magnetic but as @vebboy mentioned the KB does light up

nbriggsw: Ok!  I guess I didn't realize the keyboard lit up!  I am super excited now and love it more than ever. 

 
  • 13/08 - 15:57
  • davroswest

OK, I think i've used the tablet enough now to get a good feel for it and will begin my reviews this week. Already filmed a ton of b-roll shots for my YouTube video so all being well this will be up next weekend. A few observations from the week - the Galaxy Book does a great job with editing, i've already edited two videos on it and it flew through the editing and export stages, both very important factors for me as productivity is essential so i can get things done quickly. Howvever, due to the high pixel density of the display, Adobe Premiere Pro is a no no as everything is just too small, and if you increase the screen percentage it becomes unusable so i've installed my copy of Premier Elements 15 instead and it is a huge difference. The keyboard can be a little frustrating at times and over extended testing i've concluded it's good, but not great. There are also a few small issues with Google Chrome, sometimes when switching to it from the task bar I'm met with a black screen, this is fixed by minimising then going full screen again - this appears to be a rendering issue and nothing more, but still annoying! Other small problems are a few hang ups forcing me to power down and restart and the speakers have a very aggressive tuning which can often lend speech and the top end of music a harsh tone. Other than this, still a good piece of kit but certainly not worth £1100 - hugely expensive given the modest configuration - as in it's an I5 with 4gb of RAM and 128gb of storage - at this price point you can get an I7 laptop or PC wth 8gb of RAM and 1TB HDD. Although i do appreciate they miss the AMOLED display (would happily trade this for lower cost and bigger storage/more RAM) and portability i still think there's an element of Samsung Tax involved here! Anyways, going to be putting up my review on here tomorrow and then start trawling through the other sites to post there too. How is everyone else finding it over longer term use?

 
  • 13/08 - 15:55
  • davroswest

OK, I think i've used the tablet enough now to get a good feel for it and will begin my reviews this week. Already filmed a ton of b-roll shots for my YouTube video so all being well this will be up next weekend. A few observations from the week - the Galaxy Book does a great job with editing, i've already edited two videos on it and it flew through the editing and export stages, both very important factors for me as productivity is essential so i can get things done quickly. Howvever, due to the high pixel density of the display, Adobe Premiere Pro is a no no as everything is just too small, and if you increase the screen percentage it becomes unusable so i've installed my copy of Premier Elements 15 instead and it is a huge difference. The keyboard can be a little frustrating at times and over extended testing i've concluded it's good, but not great. There are also a few small issues with Google Chrome, sometimes when switching to it from the task bar I'm met with a black screen, this is fixed by minimising then going full screen again - this appears to be a rendering issue and nothing more, but still annoying! Other small problems are a few hang ups forcing me to power down and restart and the speakers have a very aggressive tuning which can often lend speech and the top end of music a harsh tone. Other than this, still a good piece of kit but certainly not worth £1100 - hugely expensive given the modest configuration - as in it's an I5 with 4gb of RAM and 128gb of storage - at this price point you can get an I7 laptop or PC wth 8gb of RAM and 1TB HDD. Although i do appreciate they miss the AMOLED display (would happily trade this for lower cost and bigger storage/more RAM) and portability i still think there's an element of Samsung Tax involved here! Anyways, going to be putting up my review on here tomorrow and then start trawling through the other sites to post there too. How is everyone else finding it over longer term use?

Insiders_Ana: Thanks for sharing your thoughts with us, davroswest! We will wait for your reviews then smiley. Thanks for being on board!

 
  • 13/08 - 07:47
  • garner.paul

I'm going slightly mad... it's constantly beeping at me... the sound you get when a program gets installed or a download completes.... every few minutes. I've sat watching the Task Manager but nothing stands out! 

davroswest: This is a common issue with Windows 10, nothing to do with the tablet smiley 

jesaltv: Have you checked the batteries in your smoke alarm?

antonp: haha that made me laugh :)

 
  • 12/08 - 19:39
  • Gavros

How's everyone finding this one?

antonp: It's a nice bit of kit Gavros. But I have difficulty with the detachable keyboard. It flexes and bounces when I use it on my lap. Seems to miss a key once in while, and sometimes when first using. Most annoying when it can fall back or forward when I move the Book. I've had trouble attaching a bluetooth mouse, and using a wireles mouse means you have a USB C converter for the receiver meaning you contstantly have a lump on the right. With the pen on the left you have to be really careful when packing it away, I've never got on with touchpads, always use a mouse. The screen is good, but quite honestly not significantly better than any other good laptop.  Overall all it is a nice bit of kit but at £1100 I see there are a lot of good laptops out there with a bigger screen that I might prefer.

Gavros: Thanks for your response Antonp. Nice to hear how it's going. Sounds like a nice bit of kit but not as good as you would think from Samsung. Especially when you look at the cost of it. Gav

 
  • 08/08 - 16:29
  • Pblive

Got a USB C to USB C cable and boy, is it fast transfering from my PC to the tablet.

 
  • 08/08 - 16:14
  • meera2603

smiley I have always been a Samsung fan we have had a range of their products, I have to admit this is really impressive and flawless.  I have yet to find anything i do not hate about it.  I have been using the pen and honestly that is one of the things might get lost for me, would have been perfect if it was magnetic like the case.  The fact that you can have the case modified 3 ways to rest is brilliant. I have been using the S-pen a lot and it moves nicely and swiftly.  Overall i am extremely happy with the design, feel and look of the book.  5* for me

Insiders_Ana: Hi meera2603, glad to read your impressions! Please don't forget to leave your review on the My Review and also on the Online Reviews tabs! This is extremely important for the campaign and also for users that want to know your opinion about the product. Thanks a lot and keep on enjoying your Galaxy Book smiley!

 
  • 08/08 - 16:13
  • meera2603

smiley I have always been a Samsung fan we have had a range of their products, I have to admit this is really impressive and flawless.  I have yet to find anything i do not hate about it.  I have been using the pen and honestly that is one of the things might get lost for me, would have been perfect if it was magnetic like the case.  The fact that you can have the case modified 3 ways to rest is brilliant. I have been using the S-pen a lot and it moves nicely and swiftly.  Overall i am extremely happy with the design, feel and look of the book.  5* for me

 
  • 08/08 - 16:13
  • Lizzie.D

No thank you. £300 to try something out ? What site have I signed up to. Not what I thought you were about at all

Pblive: £300 deposit.  The latter word being the important one.  You either get to keep it for half the price it would normally cost or just give it back at the end and get all your money back.

 
  • 08/08 - 15:24
  • waz107

I've not actually got one but would love the chance to win and give it my best as I say it as I see it if it's good I will tell you if it's crappie I will also tell you but as I said if it is good I will praise to the highest if it's bad it will get the bad Rita report and I don't hold back !!!!!!!

 
  • 08/08 - 13:25
  • jesaltv

There is a lot to admire about the Samsung Galaxy Book 12 - I've been using it as my primary machine but it's just Windows 10 I'm struggling with (if this had been an Android device I'd almost certainly have tried to marry it by now). My work desktop PC is Windows 10 and I love it, but I can't get to grips with it on this Galaxy Book - the Tablet Mode is too fussy compared to iOS and Android, and the desktop is perfectly good for being on the move - but not for extended time on my lap. This is just my personal use case. The new campaign for the Tab S3? That suits me PERFECTLY, it's exactly what I need right now. It just shows that something half the price can be twice as useful - it depends on the individual. Samsung's hardware engineering is second to none, though - whether with this Galaxy Book, Gear S3, Galaxy S8... They really are amazing.

 
  • 08/08 - 12:19
  • Markbeighton

For years now we have been an iPad family, in my household we have 4ipad minis an iPad air and a iPad pro. The reason why is because they are great at what they do and are simple enough for the children to use. I have tried android tabs but I don't like android at all so have stuck well clear. I have used windows for ages but every tablet I have had with windows on didn't perform as well as the iPad so got annoyed and went back to the iPad. So when i got the opportunity to try This new Samsung galaxy book 12" i jumped  at the chance.The Samsung Book 12"  is now able to outperform the iPad as it can do so much more. Windows runs so smooth and I absolutely love the pen. I've had this tablet about a week now and I haven't put it down. The pen is incredible and works better on the galaxy book then it does on the iPad. The kids love it and I'm having trouble prying out of there hands as they say Minecraft is Brill on the fantastic screen and apparently you can get mods on The windows version and not on the iPad version. One thing I will say is it does seem to be hot when they do play Minecraft but it runs as smooth as it does on the iPad. my sons school are asking us all to buy them an iPad for school but IMO they would be better off with one of these Samsung Books with windows on. I know in the future I will be looking at other Samsung tablet over iPads now I know there are better alternatives.

 
  • 08/08 - 11:59
  • vebboy

Well folks are we all registering for the Samsung Galaxy Tab 3 campaign? 

Pickett.James: I'm debating it. I've had a quick look and the hardware is marvellous. I don't think I'll ever get on with Android on a tablet though. Love it on phones, but IOS is just more complete as a tablet OS and has much better quality app support. It's cheaper than an iPad Pro though, so perhaps Office 365 users might be tempted.

Pblive: I said that a few years back but last year gave my ipad to my eldest daughter and now I'm using a Samsung Tab A 2016 which are fantastic for the price.  Android 7 on it, too, which is far better than some are saying and flexible enough to add and change stuff.  For a budget tablet, the Tab A is excellent, only HD screen but really clear and great for watching stuff, playing games and browsing.

 
  • 08/08 - 02:52
  • tinagrrtt

I am truly impressed with the Samsung Galaxy tablet. I opened several applications and web pages at the same time and the tablet didn’t skip a beat. The I-5 processor is truly amazing and could handle everything i threw at it. Connecting to the web was effortless.  Some apps are still in development I guess as I couldn’t find them in the google play store. Surfing social media (Facebook, Twitter, Instagram, Etc.) was a breeze. The screen resolution is absolutely fantastic.  As I have never used Samsung flow, this did present a challenge. But after I inserted my SD card from my Samsung Galaxy phone into the tablet, all my photos uploaded. I connected several Bluetooth devices to the tablet with ease. More to come....

Insiders_Ana: Hi tinagrrtt, we are happy to know that you are enjoying the device! Please don't forget to share your experience on the My Review and Online Reviews tab! It's really important not only to us but also for other Insiders and people interested in technology smiley. Keep us posted. Thanks!

 
  • 05/08 - 22:43
  • topiramate

So far, I love this device!  Now tried out the pen and it works really well! Have not had any problems with keyboard. Sound works well and is crisp; is lightweight easy to travel around with.

 
  • 05/08 - 20:50
  • she48

I tried with the head phones and it was fine. Was very clear and enjoyed it. But only when I inserted SD card from my phone to the Book it didn't work. All I wanted to do is view my SD Card. Any idea why and how to do this. Thanks

Insiders_Ana: Hi she48! Please contact Samsung directly through their support number: 0330 726 7864. As this is a technical issue they will know better how to help you smiley. Thanks!

Pblive: SD Cards in phones are often formatted differently, depending on the phone and the way you've incorporated it into the OS.  It could be that you've formatted it just to work in the phone (a long awaited feature of Android 6.0 and above) as shared memory, in which case it won't be recognised in the tablet PC without formatting.

 
  • 05/08 - 19:41
  • koala king

Hi, I have tried using a set of headphones with the Galaxy Book today but it doesn't seem to be working. I also tried to connect to a speaker with a jack point but still not working. I know the headphones work as I tested on my iPad. I also checked the volume setting. Anyone have any idea what might be the problem? Thank you

Insiders_Ana: Hi koala king, have you managed to sort out the problem? In case you haven't and as it is a technical issue we advise you to contact Samsung directly through their support number: 0330 726 7864. Thanks!

koala king: Hi Insider_Ana, I managed to get it working. It looked like it was an issue with ITunes. I could actually get sound on everything other than iTunes, but a restart sorted to issue out in the end. Thank you. smiley

Insiders_Ana: Great, glad to know it smiley

 
  • 05/08 - 19:31
  • koala king

Hi, I have tried using a set of headphones with the Galaxy Book today but it doesn't seem to be working. I also tried to connect to a speaker with a jack point but still not working. I know the headphones work as I tested on my iPad. I also checked the volume setting. Anyone have any idea what might be the problem? Thank you

 
  • 05/08 - 16:35
  • mikki.young

I have invested in a USB 3 / USB C 64Gb stick so I can easily transfer stuff to and from my desktop computer to the Galaxy Book.  I also got a USB C SD card reader so I can now back up my photos when travelling - either to the Book or straight via the book to an external hard drive.  This for me has made the Book an even more desirable travelling companion!  I am heading to the US next week and the Book is coming with me so should get a lot of use while we are away.

 
  • 05/08 - 16:12
  • mikki.young

I have invested in a USB 3 / USB C 64Gb stick so I can easily transfer stuff to and from my desktop computer to the Galaxy Book.  I also got a USB C SD card reader so I can now back up my photos when travelling - either to the Book or straight via the book to an external hard drive.  This for me has made the Book an even more desirable travelling companion!  I am heading to the US next week and the Book is coming with me so should get a lot of use while we are away.